From the orange business awareness of the importance of e-commerce,Determined to optimize the platform, two months inquiry by 5 times
Franchise cleaning supplies, business segments Asia and overseas Cleanic Cleaning was established in 1983, mainly engaged in cleaning tools, cleaning equipment and cleaning agents a series of cleaning supplies, initially mainly in Hong Kong and Macao market, 90 years into the Chinese market, because China was just open , The need for cleaning supplies, business is more in short supply. The company currently has a total of 150 people, located in Foshan, about 100 people, other people located in Hong Kong, Macao and Shanghai, the export market for Asia, the Middle East, Australia and New Zealand and other markets.
After participating in the orange camp, the platform business reversal
Jianli cleaning equipment in 2006 to join the Alibaba platform, 11 years will only release the goods, there is no real operating platform, business has not improved, by Alibaba customer manager Ruby invitation, Managing Director - Mr. Wu Yongxin (new brother) Participate in the "Orange Camp" (customer training activities), after three days and two nights of intensive training activities and the boss's mentality exchange links, so that he has a new platform for awareness, he immediately amended the strategy, reorganization of the operating team To optimize the platform. Two months to make the platform performance by leaps and bounds, so that the inquiry in a short time increased by 5 times, from zero to become a few orders. At present, the enterprise's e-commerce accounted for about 5-6%, the most critical is the growth of business in recent years are all from the electricity business platform.
The new brother (pictured right) and his wife Carmen (second from right) took part in the Orange Camp in 2016, and Alibaba customer manager Ruby (second from left) came to cheer for them.
Letter and a pass, to speed up the order transaction
The new brother in the training seminar that in September this year launched the credit protection and one of the services, these two new services for Hong Kong suppliers and buyers to provide protection for the business in a great help. In the online trading platform, most buyers will worry about the seller's credit problems, "letter" launched, greatly enhance the confidence of buyers, to promote the order.
On the other hand, it can also help solve the common problems of offline transactions, such as often due to freight problems, delay the completion of orders and can not accumulate credit and word of mouth, and thus loss of customers. So the new brother that online processing orders can accelerate the customer's consideration time, so that the order to complete efficiently. Received a credit order to the new brother's operating groups are very encouraged, he decided to line orders to the online use of credit and one up to the operation, increase the efficiency of operations to accelerate the order transaction.
E-commerce for the new trend, to encourage everyone to join as soon as possible
SMEs generally pay more attention to the return of investment, because the e-commerce model is relatively new, not in a short time to see the return, it is recommended that we adjust the mentality, to accept e-commerce is a new trend, the first e-commerce to join the current business , Otherwise when the e-commerce in the market accounted for half of the time, and you still insist on only the traditional business model, your business will lose half. Finally, the new brother to encourage everyone, do not just look at the short-term interests, need to look at the long-term, real-time action to join the ranks of e-commerce.
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